HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support – for Elitebook 630 640 650 G10

HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support - for Elitebook 630 640 650 G10 OVERVIEW HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. FEATURES HP TechPulse predictive and proactive alerts and notifications Hardware health monitoring, provides updated fast health checks on devices in your fleet Hardware device information – including BIOS and firmware updates Auto-ticketing – for hard disk drives & batteries needing replacement Remote problem diagnosis and support Next business day onsite hardware support [1] Replacement parts and materials Firmware updates for selected products

If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:

• Return it to your local MRMS Solutions Group store to initiate an inspection / service call.
• If it is a downloadable product (software or e-Gift Card) please Contact Us at MRMS Solutions Group.
• For flooring products: Returns are accepted for change of mind or oversupply quantities in the follow circumstances. (Excludes floor, wall and feature tiles)
  • in full pack quantity only
  • in original packaging
  • undamaged/unopened
• Please Note: Customer Direct products cannot be returned at MRMS Solutions Group franchised stores. For all Customer Direct purchases, please Contact Us.