HP Care Pack 5 Year Next Business Day Onsite Hardware Support for HP ProBook – Virtual Item

HP Care Pack 5 Year Next Business Day Onsite Hardware Support for HP ProBook - Virtual Item Overview When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work. Benefits We’ll be there the next business day[1] In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1] Support you can count on Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. Help is on the line - or at your door Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person. Support type Onsite repair Duration 5 years Response time Next business day response Coverage window Standard workdays - 9 hours Place of service Onsite Service method Onsite repair Warranty coverage In warranty Care Pack type Electronic Additional information Excludes external monitor Countries/Regions Available Australia Products Covered By This HP Care Pack Service HP Business Notebook - HP mt6xx/4xx/3xx/2xx Mobile TC Series 1/1/0 Warranty HP Business Notebook - HP ProBook 4xx Series 1/1/0 Warranty HP Business Notebook - HP ProBook 4xx Series 1/1/1 Warranty HP Business Notebook - HP ZHAN 66 Pro Series 1 yr. Warranty HP Business Notebooks – Previous Series - HP Global Specials HP ProBook 4xx HP Business Notebooks – Previous Series - HP ProBook 11 Education Edition NB/X360 1/1/0 Warranty HP Business Notebooks – Previous Series - HP ProBook 11 Education Edition NB/X360 1/1/1 Warranty

If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:

• Return it to your local MRMS Solutions Group store to initiate an inspection / service call.
• If it is a downloadable product (software or e-Gift Card) please Contact Us at MRMS Solutions Group.
• For flooring products: Returns are accepted for change of mind or oversupply quantities in the follow circumstances. (Excludes floor, wall and feature tiles)
  • in full pack quantity only
  • in original packaging
  • undamaged/unopened
• Please Note: Customer Direct products cannot be returned at MRMS Solutions Group franchised stores. For all Customer Direct purchases, please Contact Us.