Cisco Solution Support – Service – Technical

Cisco Solution Support provides you with centralized support from our solution experts who own issue management and resolution across the Cisco and solution partner products in our eligible solutions. Our team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.

• Plant AU01
• Vendor Name CISCO
• Product Family CISCO Services & Warranties Warranties
• Material Change Code NEW
• Action Code NEW
• Direct Order Identifier X
• Company Code Currency AUD
• Customer Currency Code AUD
• Creation Reason Type STANDARD
• Creation Reason Value STANDARD
• Retail Price With Tax 95.88
• Ingram Part Number 5018118
• Vendor Number 0000500033
• Volume 0.0000
• Unit EA
• Category Id 001273
• Warranty Flag X
• Manufacturer Vendor Number 0000500033
• Sub Category 178
• Purchasing Vendor 0000101260
• Vendor Subrange 452627
• Case Qty 0000
• Pallet Qty 0000
• Fulfilment Type W
• Customer Price With Tax 60.4
• Tax Percent 10.00
• Company Code 2210

If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:

• Return it to your local MRMS Solutions Group store to initiate an inspection / service call.
• If it is a downloadable product (software or e-Gift Card) please Contact Us at MRMS Solutions Group.
• For flooring products: Returns are accepted for change of mind or oversupply quantities in the follow circumstances. (Excludes floor, wall and feature tiles)
  • in full pack quantity only
  • in original packaging
  • undamaged/unopened
• Please Note: Customer Direct products cannot be returned at MRMS Solutions Group franchised stores. For all Customer Direct purchases, please Contact Us.