Cisco Solution Support SWSS – Service – Technical

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.

Benefits

Get complex issues solved on average 44 percent faster than with product support.

Innovate with confidence

Cisco architecture experts are on hand to help you succeed.

Focus on your business

We'll take the lead on managing complex solution issues so you can stay focused on serving your customers and running your business.

Resolve issues quickly

Accelerate the problem-solving process with a solution-level service that fixes complex issues faster than product support.

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• Vendor Name CISCO
• Product Family CISCO Services & Warranties Warranties
• Material Change Code NEW
• Action Code NEW
• Direct Order Identifier X
• Company Code Currency AUD
• Customer Currency Code AUD
• Creation Reason Type STANDARD
• Creation Reason Value STANDARD
• Retail Price With Tax 518.25
• Ingram Part Number 5688475
• Vendor Number 0000500033
• Volume 0.0000
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• Category Id 001273
• Warranty Flag X
• Manufacturer Vendor Number 0000500033
• Sub Category 178
• Purchasing Vendor 0000101260
• Vendor Subrange 452627
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• Fulfilment Type W
• Customer Price With Tax 259.13
• Tax Percent 10.00
• Company Code 2210

If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:

• Return it to your local MRMS Solutions Group store to initiate an inspection / service call.
• If it is a downloadable product (software or e-Gift Card) please Contact Us at MRMS Solutions Group.
• For flooring products: Returns are accepted for change of mind or oversupply quantities in the follow circumstances. (Excludes floor, wall and feature tiles)
  • in full pack quantity only
  • in original packaging
  • undamaged/unopened
• Please Note: Customer Direct products cannot be returned at MRMS Solutions Group franchised stores. For all Customer Direct purchases, please Contact Us.