Cisco Solution Support – SWSS – Service – Technical

Centralized support for your solution environment

As part of the high-value services offering, Solution Support has you covered. Whether you have an issue with a Cisco product or one from a solution partner, just call us. We centralize support through our solution experts who own your case from first call to resolution. Your complex issues are solved on average 43% faster than with product support alone.

• Plant AU01
• Vendor Name CISCO
• Product Family CISCO Services & Warranties Vendor Profes
• Material Change Code NEW
• Action Code NEW
• Direct Order Identifier X
• Company Code Currency AUD
• Customer Currency Code AUD
• Creation Reason Type STANDARD
• Creation Reason Value STANDARD
• Retail Price With Tax 312.91
• Ingram Part Number 5224994
• Vendor Number 0000500033
• Volume 0.0000
• Unit EA
• Category Id 002143
• Warranty Flag X
• Material Language Code IN
• Manufacturer Vendor Number 0000500033
• Sub Category 180
• Purchasing Vendor 0000101260
• Vendor Subrange 452627
• Case Qty 0000
• Pallet Qty 0000
• Fulfilment Type W
• Customer Price With Tax 156.45
• Tax Percent 10.00
• Company Code 2210

If you feel your product has failed a Consumer Guarantee (as defined by Australian Consumer Law) then you can:

• Return it to your local MRMS Solutions Group store to initiate an inspection / service call.
• If it is a downloadable product (software or e-Gift Card) please Contact Us at MRMS Solutions Group.
• For flooring products: Returns are accepted for change of mind or oversupply quantities in the follow circumstances. (Excludes floor, wall and feature tiles)
  • in full pack quantity only
  • in original packaging
  • undamaged/unopened
• Please Note: Customer Direct products cannot be returned at MRMS Solutions Group franchised stores. For all Customer Direct purchases, please Contact Us.